Refund policy

Online Return and Exchange Policy

For online purchases, McMullen will exchange or refund any full price, unworn, unaltered, unwashed merchandise. You have up to 15 days from receipt of your order to process a return. All special orders, sale items, beauty, home, and accessories (jewelry, belts, handbags, hats, sunglasses, scarves, swimwear, hosiery and lingerie) are FINAL SALE. The customer is responsible for all shipping costs associated with making a return. Shipping charges are not refundable. 

1. Securely pack items. If available, please use original packaging.
2. Please enclose a copy of your receipt with your return. All refunds are made to the original form of payment. 
3. Drop off the package to your nearest carrier location.
4. We'll issue your refund, gift card, or exchange within 7 days once we approve your return.

Please email hello@shopmcmullen.com if you have any questions about your order. 

Items will not be accepted for returns without the security tags attached. Merchandise received past our return window will not be accepted for refund or exchange. We reserve the right to refuse any returned items if the return does not meet our policy guidelines. In this case, the purchase may not be accepted and may be returned to the purchaser.

In-Store Return and Exchange Policy

If you are not satisfied with your purchase, please bring it back to the store with tags attached within 10 days for credit or exchange. Refunds not accepted for in-store purchases unless otherwise approved.

 All sale items, special orders, and accessories (jewelry, handbags, hats, sunglasses, scarves, swimwear, hosiery and lingerie) are FINAL SALE.