We hope you have enjoyed your shopping experience with McMullen. Please let us know if you have any questions regarding sizes, fit, gifts, or anything in regards to the item(s) purchased, we are here to help you along the way.
  
For all inquiries regarding your order or product on the website, email sales@shopmcmullen.com or by phone at 510-508-0773.
 
 
Shipping + Returns
All domestic (Continental U.S.) ground orders will ship for $10.
Expedited orders placed before 2 pm PST Monday - Friday will be processed and shipped within one day, except holidays. Orders shipping ground and placed before 2pm PST Monday - Friday will be processed and shipped out within 48 hours. Purchases made after 2pm PST will be processed and shipped the following business day for expedited shipments and in two business days for ground shipments. Shipments are pending product availability and credit verification.
If you need your purchase expedited, please contact us at 510-508-0773.  To process your purchase, please provide the correct billing address. If information is incorrectly entered, it could cause delays in shipping.
 
If you request not to have a signature for your McMullen order, the purchaser will be responsible for any lost or damaged goods. The purchaser will be responsible for any lost or damaged goods and will need to dispute any claims with UPS directly. UPS is unable to delivery to PO Box or APO/FPA address. 
 
Expedited domestic orders will be shipped UPS and shipping rates will apply.  The shipping charges vary by location and the purchaser can choose 3-day air, 2 day air or overnight with applied shipping rates.
 
All special orders, sale items, hats, sunglasses, jewelry, swimwear, hosiery and lingerie are FINAL SALE. 
 
 
In-Store Return Policy 
If you are not satisfied with your purchase, please return it with tags attached within 7 days for McMullen store credit or exchange. Refunds not accepted unless otherwise approved by management.
  
Accessories, special orders, and sale items are FINAL SALE.
 
 
Online Return Policy  
For online purchases, McMullen will exchange or refund any full price, unworn, unaltered, unwashed merchandise. Your return merchandise must be received back to McMullen on or before 10 days from delivery of your package. All items must be returned in a secure, insured package and all merchandise must be in its original packaging. Items will not be accepted for returns without the security tags attached. Merchandise received past our return window will NOT be accepted for refund or exchange. We reserve the right to refuse any returned items if the return does not meet our policy guidelines. In this case, the purchase may not be accepted and may be returned to the purchaser.
All special orders, sale items, all accessories (jewelry, handbags, hats, scarves, belts, socks, and sunglasses) swimwear, hosiery and lingerie are
FINAL SALE.
 
Please email sales@shopmcmullen.com, fill in the reason for the return. The customer is responsible for all costs associated with making a return. Shipping charges are not refundable.  
 
 
Please enclose a copy of your receipt and items should be returned to the following address:
McMullen
Attn: Returns
2257 Broadway,
Oakland, Ca 94612
All refunds are made to the original form of payment.