We hope you have enjoyed your shopping experience with McMullen.
Online Return and Exchange Policy
For online purchases, McMullen will exchange or refund any full price, unworn, unaltered, unwashed merchandise. You have up to 15 days from the time of shipping to process a return. All sale items, special orders, and accessories (jewelry, handbags, hats, sunglasses, scarves, swimwear, hosiery and lingerie) are FINAL SALE. The customer is responsible for all shipping costs associated with making a return. Shipping charges are not refundable.
- Create your exchange or return here
- Securely pack items. If available, please use original packaging.
- Attach your return label to the package. Please enclose a copy of your receipt with your return. All refunds are made to the original form of payment.
- Drop off the package within 5 days to your nearest carrier location.
- We'll issue your refund, gift card, or exchange once we approve your return.
Please email email@example.com if you have any questions about your order.
Items will not be accepted for returns without the security tags attached. Merchandise received past our return window will not be accepted for refund or exchange. We reserve the right to refuse any returned items if the return does not meet our policy guidelines. In this case, the purchase may not be accepted and may be returned to the purchaser.
In-Store Return and Exchange Policy
If you are unsatisfied with your purchase, please bring it back to the store with tags attached within 10 days for credit or exchange. Refunds not accepted for in-store purchases unless otherwise approved.
All special orders, sale items, and accessories (jewelry, handbags, hats, sunglasses, scarves, swimwear, hosiery and lingerie) are FINAL SALE.
All domestic (Continental U.S.) ground orders will ship for free.
Orders shipping Ground will be processed and shipped out within 2 business days. Shipments are pending product availability and credit verification.
3-Day Air Shipping - Flat Rate $25
2-Day Air Shipping - Flat Rate $40
Overnight Shipping - Flat Rate $60
Expedited orders placed before 2 pm PST Monday - Friday will be processed and shipped within one day, except holidays. Purchases made after 2pm PST will be processed and shipped the following business day for expedited shipments. Shipments are pending product availability and credit verification.
Expedited domestic orders will be shipped UPS and shipping rates will apply. The shipping charges vary by location and the purchaser can choose 3-day Air, 2-day Air or Overnight with applied shipping rates.
The purchaser will be responsible for any lost or damaged goods and will need to dispute any claims with UPS directly. UPS is unable to deliver to PO Box or APO/FPA address. If you would like to request signature or insurance for your delivery please reach out to firstname.lastname@example.org or call (877) 940-2241.