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Returns / Shipping

 
 
We hope you have enjoyed your shopping experience with McMullen. Please let us know if you have any questions regarding sizes, fit, gifts, or anything in regards to the item(s) purchased, we are here to help you along the way.
 
 
 
Please contact hello@shopmcmullen.com or by phone at 510-508-0773.
 
 
 
Shipping + Returns
 
 
All domestic (Continental U.S.) ground orders will ship for FREE.
We accept Visa, MasterCard, Discover and American Express.  
Orders placed before 1pm PST Monday through Friday will be processed and shipped the same day, except holidays. Purchases made after 1pm PST will be processed and shipped the following business day.  Orders placed on Saturday and Sunday will be processed and shipped on the following Monday. Shipments are pending product availability and credit verification.
If you need your purchase expedited, please contact us at 510-508-0773.  To process your purchase, please provide the correct billing address. If information is incorrectly entered, it could cause delays in shipping.
 
 
 
If you request not to have a signature for your McMullen order, the purchaser will be responsible for any lost or damaged goods.  The purchaser will be responsible for any lost or damaged goods and will need to dispute any claims with UPS directly. UPS is unable to delivery to PO Box or APO/FPA address.
 
 
 
Expedited domestic orders will be shipped UPS and shipping rates will apply.  The shipping charges vary by location and the purchaser can choose 3 day air, 2 day air or overnight with applied shipping rates.
 
 
We partner with Farfetch.com & Garmentory for global shipping
All special orders, sale items, sunglasses, jewelry, swimwear, hosiery and lingerie are
FINAL SALE. 
 
 
Online Return Policy
 
 
For Online purchases only, McMullen will exchange or refund any full price, unworn, unaltered, unwashed merchandise within 10 days of the purchase date.  The purchase must be received back to McMullen within those 10 days. All items must be returned in a secure, insured package and all merchandise must be in its original packaging.  Merchandise received past the 10 day window will NOT be accepted for refund or exchange. We reserve the right to refuse any returned items if the return does not meet our policy guidelines.  In this case, the purchase may not be accepted and may be returned to the purchaser.

 
All special orders, sale items, sunglasses, jewelry, swimwear, hosiery and lingerie are
FINAL SALE.
 
 
Please email hello@shopmcmullen.com , fill in the reason for the return. The customer is responsible for all costs associated with making a return. Shipping charges are not refundable.  
 
 
Please enclose a copy of your receipt and items should be returned to the following address:
McMullen
Attn: Returns
2257 Broadway,
Oakland, Ca 94612
All refunds are made to the original form of payment.
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