Loyalty Program

How it works

One profile, both stores. Purchases at Sacramento Street, Maiden Lane and shopmcmullen.com all count toward your tier.

Earn points on every purchase, redeemable for rewards. 1 point for every $1

Move up instantly. You enter a new tier the moment you reach its threshold, even in a single visit.

Your benefits build. Each tier includes everything in the one before it.

Based on your last 12 months. Your tier reflects your spending over a rolling twelve months.

The tiers

Insider: $5,000+ Annual Spend

• Earn points on every purchase

• Early access to new arrivals (24–48 hours)

• Invitations to exclusive events and trunk shows

• Personalized styling assistance

• Complimentary shipping and gift wrapping

• Birthday Gift Discount

Signature: $20,000+ Annual Spend

Everything in Insider, plus:

• A Dedicated personal shopper

• Priority access to limited editions and exclusive collections

• Private seasonal preview appointments

• One complimentary Seasonal Refresh annually

• Complimentary basic alterations

• Hand delivery within San Francisco

• Birthday and anniversary gifts

Atelier: $50,000+ Annual Spend

Everything in Signature, plus:

• Ongoing personal styling with our Head of Client Experience, complimentary

• Complimentary advanced tailoring

• First access to trunk shows and capsule collections

• Archive access

• Designer dinners, intimate brand events and studio visits

• Travel and event styling

• Custom orders and special sizing

• A curated year-end thank-you gift

• Styling: The Closet Edit by McMullen

Our in-home styling and personal shopping service is open to everyone, and your VIC tier makes more of it complimentary.

Each Edit includes a pre-visit consultation, an in-home wardrobe edit, a curated shopping session, styling, tailoring coordination and follow-up.

30-minute consultation: complimentary for everyone

Seasonal Refresh: complimentary once a year for Signature and Atelier

Ongoing styling: complimentary for Atelier

FAQ

How do I join? Create an account, or ask at either store. You’ll start earning points with your first purchase.

Do in-store purchases count? Yes. Purchases at both stores and online count toward one tier.

Can I lose my tier? Your tier is reviewed each year on your anniversary, the date of your first qualifying purchase.

If your 12-month spending falls below your tier’s threshold, you move to the tier you qualify for. Returns reduce your total.